Shipping & Return Policy
Last updated: 13th February 2026
This policy outlines how delivery and returns work on Afric Home Touch.
1. Delivery Areas
We deliver to:
- Local areas within 58 Holbrook Lane Coventry West Midlands CV6 4AB
- Additional delivery zones may attract extra charges
2. Delivery Time
- Same-day delivery for orders placed before 10:00 am.
- Next-day delivery for orders placed after the cutoff time
- Delivery delays may occur during peak hours or bad weather
3. Delivery Fees
Delivery charges vary based on:
- Location
- Order size
- Delivery speed
4. Order Returns
Food items cannot be returned due to hygiene and safety reasons.
However, if the food arrives spoiled or incorrect, please contact us immediately.
5. Failed Deliveries
If a customer cannot be reached and delivery fails:
- The order will be marked as completed, and no refund will be issued.